FAQ
- I would like to cancel my analysis environment
- Your payment authorization failed
- Payment method for satellite data master series
- What is the order of latitude and longitude in the geojson file returned by Tellus?
- The API described in the sorabatake and Tellus materials does not work properly.
- Where can I access the Tellus Traveler?
- I want to purchase satellite data.
- I can't find the image I want on the Tellus Traveler
- 二要素認証で電話番号を登録しましたが、認証コードが送られてきません
- The email has not arrived.
- Is there an archive of API-related information for handling satellite data in Development environment?
- How can I use API key?
- Please tell us the policy for commercial use.
- Where can I find the dataset ID used in the Tellus Traveler API?
- Where can I find the API reference of products on Tellus Market?
- What is the COG?
- Do you hold a lecture about concrete methods for using Tellus?
- How do I cancel my Tellus membership?
- Tellus で表示される画像を利用したいです
- Where can I find the latest satellite data?
- I cannot understand how to use the API.
- What is the difference between the TellusTraveler and the Tellus Market?
- Please tell us the purchase price of satellite data.
- What are the differences between Tellus and Google Earth Engine? Is Google Earth Engine competing with Tellus?
- Is it possible to download satellite data (images)?
- Is it possible to use satellite images personally?
- Entering a cell phone number in the phone number field of the two-factor authentication results in an error.
- 二要素認証にSMS以外(音声認証など)の方法はありますか。
- Tellusマーケットで購入した商品のAPIを自身が用意したサーバで利用できますか?
- Tellus公式のAPIを実行すると「429 Too many requests」というエラーが表示されます
- Tellusのロゴを利用したいです
- I received a "Payment Error Notification" email. What should I do?
- Can I use a credit cart that does not support 3D Secure?
- What is the difference between a product that requires an application for use and one not required?
- I want to cancel the product.
- The API use flag was leaked. Can the flag be deleted?
- The product is defective. Is it under warranty?
- I don't know how to use the product.
- When will the product arrive? In what form will it arrive?
- What if there is a malicious API or an API with suspicious behavior?
- Where can I check usage volume(transactions) of API I used?
- When will pay-per-use API usage be reset?
- Is it possible to cover the entire area of Japan with a single satellite image?
- Please tell us the version and name of the original data of GSMaP in Tellus.
- Is it possible to designate a place for shooting images with a satellite?
- What does the tile of satellite data mean?
- Is it possible to use external data in Tellus, for example, by preparing data by myself and uploading them to the development environment?
- Is it possible to purchase images shot by ASNARO-1 at 10-minute intervals for one hour?
- Please tell us the fee for using one panchromatic (black-and-white) image of ASNARO-1.
- Please tell us the frequency of observation of ASNARO-1.
- Is it possible to use satellite data before geometric correction?
- How do you correct satellite images geometrically?
- Is it possible to use satellite data for each band?
- When satellite data are handled at Development environment, what kinds of processed data can be used in Tellus?
- Have you discussed the possibility that the system will be used by antisocial forces?
- Is it possible to download the products produced under the development environment of Tellus to my PC environment and use them?
- Do you have real-time satellite data?
- Do you have a plan to include the satellite data of WorldView?
- Does the silhouette or the like of a person in high-resolution satellite data, such as ASNARO, fall under personal information?
- Is the policy for usage of satellite data is a constraint specified by the data provider or Tellus?
- Do you offer data on the sea?
- Do you offer numerical data of satellite data?
- Do you have satellite data that indicate salt concentration?
- There is an image whose structures are deformed. Is it a normal image?
- When handling satellite data under the development environment, is it necessary for users to conduct pre-processing, such as geometric correction?
- What are the differences from Google Map?
- Is it possible to obtain local satellite data we want at the time of disaster?
- What is the resolution of SAR images?
- How do you calculate cloud coverage ratio?
- Have you unified the latitude and longitude precisions of satellite data in Tellus?
- Please tell us the number of days per revolution of the satellite.
- Do you have a plan to add satellite data provided at a platform of data of other satellites, such as Planet ?
- Do you charge us a fee for using a tool shown in Tellus ?
- Could you support us, when technical knowledge is required for correcting satellite data, etc.?
- What kind of calculation method is applied to the satellite data in Tellus? How precise is it?
- Do you offer satellite data for calculating NDVI?
- Is it possible to use satellite data by using an API for the relay with my PC environment?
- My PC environment has some tools I prepared by myself. Is it possible to download satellite data and analyze them in my PC environment?
- Do you offer any interface other than Tellus OS?
- Do you release satellite data that can be used in Tellus in a binary or vector format?
- What will happen to broken satellites?
- How much time should we wait until the downloading from satellites to the ground is completed? Which part costs time the most?
- How much time should we wait until the release of satellite data?
- What kinds of criteria are used for selecting satellite data in Tellus?
- Do you plan to offer satellite data in new areas?
- Are overseas satellite images handled in Tellus?
- Does development environment have an API for searching for satellite data in a specified period?
- To what degree of precision, is it possible to estimate the brightness of a town with satellite data? Which data allow us to estimate the brightness?
- Which satellite data have the highest resolution among those of Tellus OS?
- Which satellite data have the highest resolution among those of Tellus OS?
- Do you charge me for using satellite data on Tellus for a non-commercial purpose?
- Where is the copyright of satellite data indicated?
- Is it possible to obtain a screenshot on Tellus and upload it to a website?
- Why did you adopt open data maps? Why don’t you include general maps?
- Some place-names, shop names, etc. in OpenStreetMap are wrong. Could you correct them?
- Is it possible to use OpenStreetMap commercially?
- I forgot user name.
- I don't login this site.
(If you have never logged in before)
- I cannot login.
(If you have previously logged in using your login created during the registration process)